The Best Discord Ticketing Solution
Upgrade your server support with TicketWave - smooth, customizable, integrable ticket management at your fingertips.
Support tickets your members will love ♥️
All-in-One Ticketing Made Easy
Everything your team needs to manage tickets, engage your community, and work smarter.
Meet LunAI
Your Discord server's intelligent copilot. LunAI works silently in the background — prioritising tickets, summarising conversations, and keeping your whole support team one step ahead.
LunAI
Always online · Always learning
User: My role is not updating after purchase…
Instant Priority Detection
No more guessing which ticket to answer first. LunAI analyses tone, keywords, and history to rank every ticket the moment it arrives.
Crystal-Clear Summaries
Staff jump in without reading 20 messages. LunAI delivers a one-liner that captures the core issue immediately.
Effortless Efficiency
LunAI handles the busywork so your team can focus on what matters: solving problems and delighting your community.
All LunAI Capabilities
Auto-Prioritization
LunAI reads every ticket and instantly assigns the right priority - no manual tagging needed.
Ticket Summarization
Long ticket threads get condensed into a crisp summary so your staff grasp the issue in seconds.
Auto-Reply
LunAI drafts context-aware first responses, saving your team from repetitive copy-paste answers.
Smart Escalation
Detected urgency or VIP users? LunAI pings exactly the right team member automatically.
Analytics Insights
AI-driven reports highlight patterns, bottlenecks, and staff performance trends at a glance.
AI Tips & Coaching
Personalised coaching tips help your support team continuously improve response quality.
LunAI is available exclusively with TicketWave Premium.
Upgrade Your Ticket Support
TicketWave is the preferred choice for Discord servers looking to improve their support management.
Active Servers
Discord communities trust TicketWave
Active Users
Engaged members across all communities
Tickets Managed
Support requests resolved successfully
Faster Support
Average improvement in ticket processing time
Choose Your Perfect Plan
Compare features and find the plan that matches your server's needs.
Features
Other Bots
Basic features
TicketWave
Free Forever
TicketWave Premium
4.99€/month
AI-powered features for your ticket system
Customize the bot appearance and branding
Customize your ticket panel message
Customize your ticket creation settings
Configurable list of users who are blocked from creating tickets
Configurable cooldown duration between ticket creations
Configurable ticket holiday system
Configurable categories with subcategories
Configurable steps to collect custom information
FiveM Integration
Steam Integration
GitHub IntegrationManage which roles have staff access to all tickets
Claim tickets to yourself
Close tickets with various options
Set priority levels for tickets
Rename tickets as needed
Set reminders for tickets
Create staff threads for ticket discussions
Collect feedback on tickets
Require users to complete a captcha when creating a ticket to prevent spam
Generate transcripts for tickets
Different Ticket Rules for Automation
Manage the logging for the ticket system
Track and analyze ticket performance
View the history of ticket actions and changes
View detailed information about a specific ticket
View all blacklisted users
View detailed logs about ticket actions and changes
Exclusive premium benefits